Room Attendant

A Room Attendant plays a vital role in the hospitality industry by ensuring guest rooms and public areas in hotels, resorts, or similar establishments are clean, comfortable, and well-maintained. Their work directly impacts guest satisfaction by creating a welcoming environment that meets high cleanliness standards. Room Attendants contribute to the overall guest experience by paying close attention to detail and maintaining privacy and care while performing their duties.

Key Responsibilities

• Clean and sanitize guest rooms thoroughly, including bathrooms, floors, furniture, and fixtures, ensuring all areas meet hygiene and hotel standards.
• Change and replace bed linens, towels, and other amenities, restocking toiletries and supplies to provide a comfortable stay for guests.
• Vacuum carpets, dust surfaces, polish furniture, and clean windows to maintain a pristine and inviting environment.
• Inspect rooms for any damages, maintenance issues, or missing items and promptly report these to supervisors or maintenance staff.
• Follow hotel policies, procedures, and cleanliness protocols to ensure consistency and compliance with health regulations.
• Handle guest belongings carefully and respectfully, maintaining confidentiality and privacy at all times.
• Maintain cleaning equipment in good working order and notify management when cleaning supplies or equipment need replenishment or repair.
• Assist with setting up rooms for special requests or VIP guests as needed.
• Collaborate with housekeeping team members and other hotel staff to ensure timely completion of cleaning schedules and guest requests.
• Adhere to safety guidelines to prevent accidents and maintain a secure working environment.

Skills & Requirements

• Good physical condition, with the stamina to perform repetitive cleaning tasks and stand for extended periods.
• Strong attention to detail to ensure all areas are cleaned thoroughly and meet hotel standards.
• Ability to follow instructions, time schedules, and work efficiently under supervision.
• Polite, respectful, and professional demeanor when interacting with guests and colleagues.
• Previous experience in housekeeping, cleaning, or hotel services is preferred but not mandatory.
• Willingness to work flexible shifts, including weekends, holidays, and evenings as required by the establishment.
• Basic communication skills to understand and respond to instructions or guest requests effectively.